Short Course

Problem Solving

Innovation & creative problem-solving for enhanced outcomes

The ability to innovate and think creatively has been shown to have a significant, positive effect on efficiency and productivity. 

This workshop provides an insight into the benefits of developing a problem-solving mindset and introduces simple tools and techniques that assist in developing innovative and creative solutions to issues which may impact on the ability of an individual and their team to perform at the highest level.

Course Content

The delivery and content of all our workshops is contextualised to the specific needs of the participants and organisation at no additional cost, however, this topic typically includes:

  • Understanding the problem-solving process
  • Root cause analysis – Using tools to identify underlying issues
  • Creative thinking techniques – Exploring brainstorming, mind mapping, and lateral thinking methods
  • Evaluating information, assumptions, and potential solutions logically
  • Balancing creativity with practicality to select the best options
  • Using structured frameworks like pros and cons, matrices, and prioritisation for decision making
  • Involving teams in solution development and building consensus
  • Implementing ideas effectively and reviewing outcomes to ensure results

Transferring Learning

To ensure the successful application of new knowledge and skills, all APST workshop participants receive our online Transferring Your Learning module and ‘Strategy for Transferring Learning’ at no additional cost.

Delivery Modes

  • Face-to-Face

    APST facilitators deliver highly engaging, discussion and activity based workshops proven to achieve targeted learning outcomes and that can be combined with other delivery modes to provide flexible, blended learning options.

  • Virtual

    All APST workshop topics can be delivered in a virtual format, carefully designed and delivered to ensure high-level engagement, interaction, and learning and that can be combined with other delivery modes to provide flexible, blended learning options.

  • Online

    APST has a suite of short, highly engaging, self-paced online modules that support each of the face-to-face/virtually delivered workshops and that can be combined with other delivery modes to provide flexible, blended learning options.

  • Blended Learning

    The APST delivery mode options can be combined to provide flexible, blended learning options.

  • VR Classroom

    As a part of ensuring modern, agile, and highly engaging learning solutions, APST offers AI Avatar facilitated modules. These can be delivered as stand-alone units or as a part of a blended learning program.

At a Glance

Duration
1 Day
Designed for
Frontline Managers, Frontline Staff, High Potentials, Middle Managers, and Supervisors
Area of Expertise
Communication & Engagement, Leading & Influencing Others, and Management & Leadership

Find Out More

Contact us to discuss how APST can assist with your organisation successful develop its workforce capability.