Short Course
Managing and Resolving Conflict
Effectively Manage and Resolve Workplace Conflict
Conflict is a natural occurrence in a workplace, by sheer nature of the volume of people working together, and the different perspectives each person brings. There are a myriad of triggers for conflict to occur, and ways to handle it which will benefit workshop participants and those around them.
Learning Outcomes
This workshop explores conflict in the workplace, the nature of conflict, ways conflict arises, different forms of conflict, positive and negative conflict, and ways and techniques to address it as a leader.
Who This is For
This topic is highly suitable for managers and team leaders but can also benefit any employee.
Delivery
Blended Learning
The APST delivery mode options can be combined to provide flexible, blended learning options.
At a Glance
Find Out More
Contact us to discuss how APST can assist with your organisation successful develop its workforce capability