Short Course
Discussing Performance with Staff
Master Effective Performance Conversations to Enhance Team Success
Discussing people’s performance can be emotionally charged. If a manager knows how to hold these conversations in a way that minimises defensiveness and clarifies expectations, they will maximise the chances the feedback will be well-received, and the performance issue will be resolved quickly. Additionally, if managers can quickly and easily correct staff performance, they can also avoid the situation worsening to the point where it requires formal performance management.
Learning Outcomes
This workshop explores how to have the initial, event-driven conversations that arise when someone’s performance has not met expectations, to quickly get things back on track again. This topic is not about formal Performance Development or Performance Appraisal discussions or processes, but about pre-empting the need for formal performance management by correcting staff performance quickly and early in the process.
Who This is For
This workshop is suitable for anyone with people management or leadership responsibilities and provides an introduction to the general management of staff performance.
Delivery
Blended Learning
The APST delivery mode options can be combined to provide flexible, blended learning options.
At a Glance
Find Out More
Contact us to discuss how APST can assist with your organisation successful develop its workforce capability