Influence & negotiation skills for improved culture & productivity
Both influence and negotiation encompass a number of skills/disciplines which are generic to most organisations today. Apart from being stand-alone competencies, they also impact significantly on successful conflict management.
This workshop addresses these areas by correlating the skill sets essential to the accomplished workplace negotiator.
Course Content
The delivery and content of all APST workshops is contextualised to the specific needs of the participants and organisation at no additional cost, however, this topic typically includes:
- The negotiation cycle
- Communication and negotiation types*
- Negotiation styles
- The components of positive influence
- Altering the balance of power during a negotiation
- Identifying and using non-verbal signals
- Breaking deadlocks
- Concessions and their worth
*Personality, behavioural, and/or leadership profiling is available to inform this workshop. Please see the Diagnostics & Profiling section on the ‘Other Services’ page of this website or contact us for more information.
Transferring Learning
To ensure the successful application of new knowledge and skills, all APST workshop participants receive our online Transferring Your Learning module and ‘Strategy for Transferring Learning’ at no additional cost.
Delivery Modes
Face-to-Face
APST facilitators deliver highly engaging, discussion and activity based workshops proven to achieve targeted learning outcomes and that can be combined with other delivery modes to provide flexible, blended learning options.
Virtual
All APST workshop topics can be delivered in a virtual format, carefully designed and delivered to ensure high-level engagement, interaction, and learning and that can be combined with other delivery modes to provide flexible, blended learning options.
Online
APST has a suite of short, highly engaging, self-paced online modules that support each of the face-to-face/virtually delivered workshops and that can be combined with other delivery modes to provide flexible, blended learning options.
Blended Learning
The APST delivery mode options can be combined to provide flexible, blended learning options.
VR Classroom
As a part of ensuring modern, agile, and highly engaging learning solutions, APST offers AI Avatar facilitated modules. These can be delivered as stand-alone units or as a part of a blended learning program.
At a Glance
Find Out More
Contact us to discuss how APST can assist with your organisation successful develop its workforce capability.