Short Course
Communicating Effectively in the Workplace
Enhance Workplace Harmony and Productivity through Effective Communication Skills
The modern workplace makes many demands – more tasks, shorter deadlines, increasing change, extra responsibilities. Workplaces are also increasingly diverse, with a range of colleagues from different backgrounds, cultures, genders, and personalities. As such, effective communication skills are critical to drive productivity and create harmonious teams.
Learning Outcomes
This workshop explores the awareness and ability of an employee to be an overall effective communicator in their workplace. It identifies the key components of communication and communication styles. It examines key listening skills and how to ‘listen to understand’, not just to ‘listen to reply’ and includes practical tips for both verbal and non-verbal communication, such as a specific analysis of common workplace communication – email, phone and internal meetings.
Who This is For
This topic is suitable for all employees who wish to improve their ability to understand, and be understood, as well as work more effectively with their colleagues and teams.
Delivery
Blended Learning
The APST delivery mode options can be combined to provide flexible, blended learning options.
At a Glance
Find Out More
Contact us to discuss how APST can assist with your organisation successful develop its workforce capability