Short Course

Coaching Skills

Techniques to elevate team performance & growth

To ensure the successful development of staff capabilities, engagement, and productivity, a leader must provide a reliable, ongoing coaching approach to their team.

This workshop explores the coaching toolkit, the guiding principles of successful coaching, types of coaching, coaching skills, coaching structures, and more. As such, it provides participants with the knowledge and skills required to build a highly effective coaching relationship with their team.

Course Content

The delivery and content of all APST workshops is contextualised to the specific needs of the participants and organisation at no additional cost, however, this topic typically includes:

  • The importance of the manager as coach in achieving individual and team success
  • Styles of coaching
  • Identifying and understanding various learning styles/needs*
  • The importance of effective communication skills and rapport when coaching/mentoring
  • The art of listening, observing, questioning, and responding
  • Stimulating meaningful conversations
  • Helping set appropriate goals
  • The ongoing coaching process

*Personality, behavioural, and/or leadership profiling is available to inform this workshop. Please see the Diagnostics & Profiling section on the ‘Other Services’ page of this website or contact us for more information.

Transferring Learning

To ensure the successful application of new knowledge and skills, all APST workshop participants receive our online Transferring Your Learning module and ‘Strategy for Transferring Learning’ at no additional cost.

Delivery Modes

  • Face-to-Face

    APST facilitators deliver highly engaging, discussion and activity based workshops proven to achieve targeted learning outcomes and that can be combined with other delivery modes to provide flexible, blended learning options.

  • Virtual

    All APST workshop topics can be delivered in a virtual format, carefully designed and delivered to ensure high-level engagement, interaction, and learning and that can be combined with other delivery modes to provide flexible, blended learning options.

  • Online

    APST has a suite of short, highly engaging, self-paced online modules that support each of the face-to-face/virtually delivered workshops and that can be combined with other delivery modes to provide flexible, blended learning options.

  • Blended Learning

    The APST delivery mode options can be combined to provide flexible, blended learning options.

  • VR Classroom

    As a part of ensuring modern, agile, and highly engaging learning solutions, APST offers AI Avatar facilitated modules. These can be delivered as stand-alone units or as a part of a blended learning program.

At a Glance

Duration
1 Day
Designed for
Frontline Managers, Frontline Staff, High Potentials, Middle Managers, and Supervisors
Area of Expertise
Communication & Engagement, Leading & Influencing Others, and Management & Leadership

Find Out More

Contact us to discuss how APST can assist with your organisation successful develop its workforce capability.